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Re: [SOGo] SOGo 1.3.15 not polling mail


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  • From: Francis Lachapelle < >
  • To:
  • Subject: Re: [SOGo] SOGo 1.3.15 not polling mail
  • Date: Thu, 24 May 2012 09:07:37 -0400

Hi Ronald

On 2012-05-24, at 8:53 AM, Ronald J. Yacketta wrote:

> I have 2 servers running SOGo configured exactly the same (using the same
> LDAP, IMAP and SMTP servers) but separate DB's, one is for internal testing
> while the other is a pilot for a group of ~30 people.
>
> When I access 'Mail' on the dev server e-mail is polled; that is all the
> subscribed folders are processed for new mail etc, this can be seen in the
> logs while the pilot server (again same configuration minus DB) only polls
> the inbox and no other folders unless you click the folder.

Is it possible that you have Sieve filters defined on your development server
for your account? Since version 1.3.12, we check for new mails in folders for
which sieve rules are defined to file messages into.

> Here is the config running on both servers
>
> sogod SOGoVacationEnabled NO
> sogod SOGoSMTPServer our.smtp.server
> sogod SOGoUserSources '(
> {
> CNFieldName = cn;
> IDFieldName = uid;
> UIDFieldName = uid;
> authenticationFilter = "(userClass=''***OR userClass=''***S'' OR
> userClass=''***'')";
> baseDN = "ou=People,o=our-o";
> bindAsCurrentUser = YES;
> bindFields = (
> uid
> );
> canAuthenticate = YES;
> displayName = People;
> filter = "(userClass=''***'' OR userClass=''A***' OR
> userClass=''***'')";
> hostname = "our.ldap.server";
> id = public;
> isAddressBook = YES;
> port = 389;
> },
> {
> CNFieldName = cn;
> IDFieldName = uid;
> KindFieldName = Kind;
> MultipleBookingsFieldName = Multiplebookings;
> UIDFieldName = uid;
> baseDN = "ou=Resources,o=our-o";
> bindDN = "cn=yah-right";
> bindPassword = "**********";
> canAuthenticate = YES;
> displayName = Resources;
> hostname = "our.ldap.server";
> id = resources;
> isAddressBook = YES;
> port = 389;
> },
> {
> CNFieldName = ou;
> IDFieldName = ou;
> UIDFieldName = ou;
> baseDN = "ou=Departments,o=our-o";
> bindDN = "cn=yah-right";
> bindPassword = "**********";
> canAuthenticate = YES;
> displayName = Departments;
> hostname = "our.ldap.server";
> id = departments;
> isAddressBook = YES;
> port = 389;
> }
> )'
> sogod SOGoEnableEMailAlarms YES
> sogod SOGoIMAPServer imap://our.imap.server/
> sogod OCSEMailAlarmsFolderURL
> postgresql://sogo:********@127.0.0.1:5432/sogo/sogo_alarms_folder
> sogod NGImap4ConnectionStringSeparator .
> sogod SOGoProfileURL
> postgresql://sogo:********@127.0.0.1:5432/sogo/sogo_user_profile
> sogod SOGoTimeZone America/New_York
> sogod debug YES
> sogod LDAPDebugEnabled YES
> sogod SOGoImapDebugEnabled YES
> sogod SOGoLoginModule Calendar
> sogod SOGoMailingMechanism smtp
> sogod OCSSessionsFolderURL
> postgresql://sogo:********@127.0.0.1:5432/sogo/sogo_sessions
> sogod SOGoAppointmentSendEMailReceipts NO
> sogod SOGoSieveServer sieve://our.sieve.server:2000
> sogod SOGoSuperUsernames '(
> yacketrj,
> )'
> sogod SOGoMailDomain potsdam.edu
> sogod SOGoForwardEnabled No
> sogod OCSFolderInfoURL
> postgresql://sogo:********@127.0.0.1:5432/sogo/sogo_folder_info
> sogod SOGoSieveScriptsEnabled NO
> sogod SOGoAppointmentSendEMailNotifications YES
>
> dev server log:
>
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:18 GMT] "GET /SOGo/so/yacketrj/Mail
> HTTP/1.1" 302 0/0 0.003 - - 0
> May 24 08:45:19 sogod [13485]: [WARN]
> <0x0x2d4b0c8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x2580d78[NGImap4EnvelopeAddress]:>
> May 24 08:45:19 sogod [13485]: [WARN]
> <0x0x2d4b0c8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x2d03518[NGImap4EnvelopeAddress]:>
> May 24 08:45:19 sogod [13485]: [WARN]
> <0x0x2d4b0c8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x49a0798[NGImap4EnvelopeAddress]:>
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:20 GMT] "GET
> /SOGo/so/yacketrj/Mail/view HTTP/1.1" 200 28957/0 1.524 128359 77% 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:20 GMT] "POST
> /SOGo/so/yacketrj/Calendar/alarmslist?browserTime=1337863349 HTTP/1.1" 200
> 2/0 0.007 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:21 GMT] "POST
> /SOGo/so/yacketrj/Mail/0/mailboxes HTTP/1.1" 200 2814/0 0.835 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:22 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/folderINBOX/unseenCount HTTP/1.1" 200 15/0 0.866
> - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:22 GMT] "POST
> /SOGo/so/yacketrj/Mail/foldersState HTTP/1.1" 200 44/0 0.012 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:22 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/folderGreg/unseenCount HTTP/1.1" 200 13/0 0.832 -
> - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:23 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/folderTracker/unseenCount HTTP/1.1" 200 15/0
> 0.834 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:25 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/folderCobbler/unseenCount HTTP/1.1" 200 15/0
> 0.844 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:45:26 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/foldernagios/unseenCount HTTP/1.1" 200 13/0 0.818
> - - 0
> ...
> Runs through all my subscribed folders
>
> while the pilot server only polls INBOX
>
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:54 GMT] "GET /SOGo/so/yacketrj/Mail
> HTTP/1.1" 302 0/0 0.004 - - 0
> May 24 08:48:55 sogod [19189]: [WARN]
> <0x0x29a59e8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x2722188[NGImap4EnvelopeAddress]:>
> May 24 08:48:55 sogod [19189]: [WARN]
> <0x0x29a59e8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x2a23c18[NGImap4EnvelopeAddress]:>
> May 24 08:48:55 sogod [19189]: [WARN]
> <0x0x29a59e8[UIxEnvelopeAddressFormatter]> unexpected envelope address:
> <0x0x22272a8[NGImap4EnvelopeAddress]:>
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:55 GMT] "GET
> /SOGo/so/yacketrj/Mail/view HTTP/1.1" 200 28559/0 1.463 126594 77% 2M
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:55 GMT] "POST
> /SOGo/so/yacketrj/Calendar/alarmslist?browserTime=1337863564 HTTP/1.1" 200
> 2/0 0.028 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:56 GMT] "POST
> /SOGo/so/yacketrj/Mail/0/mailboxes HTTP/1.1" 200 2814/0 0.781 - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:57 GMT] "POST
> /SOGo/so/yacketrj/Mail//0/folderINBOX/unseenCount HTTP/1.1" 200 15/0 0.830
> - - 0
> xxx.xxx.xxx.xxx- - [24/May/2012:08:48:57 GMT] "POST
> /SOGo/so/yacketrj/Mail/foldersState HTTP/1.1" 200 0/0 0.005 - - 0
>
> that's it, no other folders are polled.
>
> Again, same exact SOGo.conf on both servers (diffed server configs) as well
> as using the same LDAP, IMAP and SMTP servers. The only differences is the
> DB backends uses.
>
> Thoughts?
>
> -Ron

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