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Re: [SOGo] Outlook 2013 active Sync


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  • From: Jens Erat < >
  • To: , Rui Moura < >
  • Subject: Re: [SOGo] Outlook 2013 active Sync
  • Date: Fri, 31 Jan 2014 14:40:24 +0100

We’re experiencing similar issues in our SOGo Active Sync test setup. Outlook
2013 syncs without ending. With one account we also had the „infinite syncing
without any data showing up“ effect. We traced it back to a mail containing
bell characters (for whatever reason…). After moving it into another account
synchronization worked. As long as the mail existed, SOGo fetched all mails,
put them together in an (invalid) XML file and the connection somewhat
crashed when SOGo tried to convert it to WBXML. Afterwards Outlook tried to
fetch all the mails again, and again, …

I will open a bug report with a sample file within the next hours. For
finding the mail making trouble I tried to apply the `xmlparse` tool to the
crash dump after removing all the entities (which are not allowed without the
ActiveSync DTD — does anybody know where to obtain it?). `xmlparse` will
print line and column of the invalid XML part, so you can try to identify
what’s going wrong without the need to hand over all the user’s mails.

Regards,
Jens Erat

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Jens Erat

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Am 31.01.2014 um 10:50 schrieb Rui Moura
< >:

> Hy all,
>
> I was making some more work with ActiveSync and Outlook 2013 and I
> experienced the same as you in big accounts.
>
>
> I am able to sync the emails, calendar and contacts in small accounts.
> Even the data is being synced in small accounts in SOGo I have a lot os
> Push logs, one every second and Outlook is always syncing, it never
> stops... even if there is no new data...
>
>
> In larger accounts it just stucks reading the emails from SOGo, Outlook
> push the emails, once, and again and again and it seems to not stop, when
> it is doing this, the load in the SOGo server increase a lot. By the way,
> it syncs the folders, but all of them are empty...
>
>
>
> Ruiz you are right, I dont need openchange for ActiveSync, lets remove it
> from the equation :)
>
>
>
> Regards,
> Rui Moura
>
> –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
> On 30/01/14 21:46, RUIZ Anthony wrote:
>> hello,
>>
>> for the moment at "home", android, sogo and active sync starts to work
>> well, I read my emails push some of this are "empty" but very little. I
>> have not been able to test the agenda thoroughly ...
>>
>> On outlook 2013, outlook is connected to the server, do not forget to set
>> up the account and use the "hack" mentioned by a few emails before
>> L.Marcotte.
>> Outlook does not display my email on two large test accounts .. a smaller
>> third I can read them.
>>
>> This advance increasingly requires that we be patient.
>>
>> ps: openchange was completely uninstalled for the test activesync
>>
>>
>> sogo and sope update every hour ;) (githut)
>>
>>
>> Regards
>>
>> .Anthony
>>
>> Le 30/01/2014 18:45, Rui Moura a écrit :
>>> Hy all,
>>>
>>> I forgot to mention, the previous error happens in ZEG server with SOGo
>>> and Sope upgraded to nightly.
>>>
>>> In my environment running on CentOS I get this:
>>>
>>> In Apache:
>>> [30/Jan/2014:17:36:51 +0000] "POST
>>> /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=rmoura&DeviceId=DAA4146C5C3B4A45AAE62B76C87F15D4&DeviceType=WindowsOutlook15
>>> HTTP/1.1" 502 525
>>>
>>> In Openchange:
>>> 2014-01-30 16:25:09,135 INFO [openchange.web.auth.NTLMAuthHandler]
>>> [worker 1] client did not pass auth cookie
>>> 2014-01-30 16:25:09,135 INFO [openchange.web.auth.NTLMAuthHandler]
>>> [worker 1] acquiring lock /var/cache/ntlmauthhandler/ntlm-127.0.0.1.lock
>>> (16172)
>>>
>>> and in sogo.log I see the emails sync passing through, I see the sync
>>> attempt of all my emails folders, however no sync with Outlook 2013...
>>>
>>>
>>> Anyone to provide additional aid? I am available to help in the test
>>> process.
>>>
>>>
>>>
>>> Regards,
>>> Rui Moura
>>>
>>>
>>>
>>> On 30/01/14 15:03, Rui Moura wrote:
>>>> Hy all,
>>>>
>>>> I am experiencing and trying to solve exactly this same problem.......
>>>>
>>>> Outlook is not able to connect do SOGo and the only logs I get are:
>>>>
>>>> In Apache:
>>>> [30/Jan/2014:10:01:26 -0500] "GET /autodiscover/autodiscover.xml
>>>> HTTP/1.1" 401 304 "-" "WinHttpRequest"
>>>>
>>>> In Openchange:
>>>> 2014-01-30 10:01:26,704 INFO [openchange.web.auth.NTLMAuthHandler]
>>>> [worker 0] client did not pass auth cookie
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Rui Moura
>>>>
>>>>
>>>> On 30/01/14 07:55, Sarah Lee C.B wrote:
>>>>> I also have the same problem..
>>>>> • test with android, containing response, but can not sync email
>>>>> • test with outlook 2013, no response from server.
>>>>> Sarah Lee
>>>>>
>>>>> On 16/01/2014 17:29, RUIZ Anthony wrote:
>>>>>> Outlook error : Connexion au serveur de messagerie Exchange ActiveSync
>>>>>> (EAS): Serveur Introuvable
>>>>>>
>>>>>>
>>>>>> The logs are ok, no error message :
>>>>>>
>>>>>> sogo.log
>>>>>> [16/Jan/2014:10:27:13 GMT] "OPTIONS /SOGo/Microsoft-Server-ActiveSync
>>>>>> HTTP/1.1" 200 0/0 0.023 - - 0
>>>>>>
>>>>>> ssl_access.log
>>>>>> [16/Jan/2014:10:28:23 +0100] "OPTIONS /Microsoft-Server-ActiveSync
>>>>>> HTTP/1.1" 200 5065 "-" "Outlook/15.0 (15.0.4551.1507; MSI; x86)"
>>>>>>
>>>>>>
>>>>>>
>>>>>> Any idea ?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Le 15/01/2014 12:08, RUIZ Anthony a écrit :
>>>>>>> Hello, I try to run outlook 2013 and sogo ...
>>>>>>> I have added to my sogo.conf:
>>>>>>>
>>>>>>> ProxyPass / SOGo / casProxy
>>>>>>> http://localhost/cgi-bin/cas-proxy-validate.py
>>>>>>> <proxy http://localhost/app/cas-proxy-validate.py>
>>>>>>> Order deny, allow
>>>>>>> Allow from your-case-host-addr
>>>>>>> </ Proxy>
>>>>>>>
>>>>>>> ProxyPass / SOGo http://127.0.0.1:20000/SOGo retry = 0
>>>>>>>
>>>>>>> #
>>>>>>> # Enable to use Microsoft Active Sync Support
>>>>>>> #
>>>>>>> ProxyPass / Microsoft-Server-ActiveSync
>>>>>>> http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync retry = 0
>>>>>>>
>>>>>>> <proxy http://127.0.0.1:20000/SOGo>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> My version of SOGo: Version 2.1.2
>>>>>>> (
>>>>>>> 201401151026)
>>>>>>>
>>>>>>>
>>>>>>> When I run outlook 2013, can not even connect to the server...
>>>>>>> someone an idea?
>>>>>>> when the connection to outlook, I have no log on apache or sogo ..
>>>>>>>
>>>>>>> Thank you in advance
>>>>>>
>>>>>
>>>>
>>>
>>
>

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