General discussion on installation and configuration of SOGo

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Re: [SOGo] Can't Login after Install/Configuration of New Instance

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  • From: Ron Scott-Adams < >
  • To:
  • Subject: Re: [SOGo] Can't Login after Install/Configuration of New Instance
  • Date: Tue, 25 Feb 2014 21:11:22 -0500

It’s also worth mentioning that my postgres database is empty, though the base schema seems to be present:
sogo=# \d
                      List of relations
 Schema |               Name               |   Type   | Owner 
 public | sogo_folder_info                 | table    | sogo
 public | sogo_folder_info_c_folder_id_seq | sequence | sogo
 public | sogo_sessions_folder             | table    | sogo
 public | sogo_user_profile                | table    | sogo
(4 rows)

Is that normal due to no user having ever successfully logged in, or is something else wrong that may be contributing to my login issue?

Also, I should mention I also tested logging in as the SOGo ldap user via ldapwhoami, and it succeeded.

Lastly, everything else in the stack seems to work: Postfix/Dovecot/Sieve channel a message correctly when testing via Telnet. It’s non-trivial to test too far beyond that, though, and obviously, this is a login issue specific to SOGo. I’m sure there’s something simple I’m not considering, but what?

On Feb 25, 2014, at 6:21 PM, Ron Scott-Adams < > wrote:

Hello Christian, thanks for the reply.

After adding the LDAP clause to my conf and restarting SOGo, I get no further information in sogo.log. For the record, the ACL entry for the SOGo LDAP user follows. It’s identical to the permissions in my functional SOGo implementation, and the DIT is structured the same.

dn: olcDatabase={1}hdb,cn=config
changetype: modify
add: olcAccess
olcAccess: to dn.subtree="ou=Users,dc=tohuw,dc=net" by dn="uid=sogo,ou=Services,dc=tohuw,dc=net" write

Ron Scott-Adams
“We are stuck with technology when what we really want is just stuff that works.” (Douglas Adams)

On Feb 25, 2014, at 5:58 AM, Christian Mack < > wrote:

Hello Ron Scott-Adams

Am 2014-02-25 03:53, schrieb Ron Scott-Adams:
I'm building a new SOGo install very similar to a current, working one.
I'm experiencing an issue with logging in. There is a single auth source
(ldap). The error is: "SOGoRootPage Login for user 'username' might not
have worked - password policy: 65535  grace: -1  expire: -1  bound: 0"
What can I do to elicit more information?

< cut >

Your config looks OK.
I guess your user doesn't have the privileges needed on your LDAP.

In order to get more debugging information for your LDAP access, add the
following to your config:
   LDAPDebugEnabled = YES;

Kind regards,
Christian Mack

Christian Mack
Abteilung Basisdienste
Universität Konstanz

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