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Re: [SOGo] ActiveSync on Samsung phone not working properly

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  • From: Márcio Merlone < >
  • To:
  • Subject: Re: [SOGo] ActiveSync on Samsung phone not working properly
  • Date: Fri, 27 Feb 2015 15:47:44 -0300
  • Organization: A1 Engenharia


Just to add no solution to the issue, Samsung software is so crappy someone had to make this:

A few colleagues o'mine does have S4, neither ActiveSync nor CalDAV works well. If you have option you'd better stay away from Samsung as enterprise client OR run a custom rom on it.

Good luck.

On 10-01-2015 23:52, Sean M. Pappalardo wrote:

I have SOGo 2.2.13 and am trying to sync my account with a new Samsung SGH-S390 phone which features "Exchange Email" that uses ActiveSync to get E-mail, Calendar items, contacts and tasks. (The user agent in the SOGo log shows as RoadSync/3.0.)

My first problem is that the phone only gets changes from the server when something has also changed on the phone in that category. (E.g. if I add an event on the server, the phone will not update its calendar unless I first add or edit one on the phone too. Same for Tasks and Contacts.) Indeed, the SOGo log does not say any changes were detected unless I make one on the phone. This seems like a bug in SOGo, but is it?

My second problem is that Tasks on the phone usually get erased whenever the phone syncs. They remain in SOGo though. Is this a bug in the phone?

And the third problem is that the E-mail part of the Exchange sync never gets any E-mail. I can send messages from the phone but it never says there are any despite having it set to sync a day and having the size limit high enough that some should come in.

Thank you everyone for any help you can provide!

Sean M. Pappalardo
Sr. Networks Engineer
Renegade Technologies

Office: (630) 631-6188

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Marcio Merlone
TI - Administrador de redes

A1 Engenharia - Unidade Corporativa
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