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Re: [SOGo] SoGo consumes all memory and crashes the server


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  • From: Christian Mack < >
  • To:
  • Subject: Re: [SOGo] SoGo consumes all memory and crashes the server
  • Date: Thu, 05 Mar 2015 14:08:16 +0100

Hello

Am 2015-03-05 um 11:24 schrieb Filias Heidt:
> Hi Francis,
>
> We are not using activesync. Because we thought about activesync at first,
> we removed it explicitly.
> I wrote the line in the config, but restarting the service shows
> "/etc/default/sogo: line 5: SoGoDebugRequests: command not found“

Those options are case sensitive.
So you have a typo here ;-)
SOGoDebugRequests

And this should be set in /etc/sogo/sogo.conf _not_ in /etc/default/sogo


> (I tried different spellings as well)
>
> We have PREFORK=10 in our sogo.conf. Which is also the only setting we
> modified (and the only entry in our sogo.conf).
> `ps aux | grep sogo` shows 11 Processes. Which is expected.
>
> The machine has 6GB of RAM, which should be plenty for 10 Processes with
> 384MB each (this is, what sogo says, when its starting up).
>
>
>> Am 05.03.2015 um 03:20 schrieb Francis Lachapelle
>> < >:
>>
>> On Mar 2, 2015, at 4:33 AM, Filias Heidt
>> < >
>> wrote:
>>
>>> I have a strange problem, where SoGo starts to use up all memory
>>> (currently 6GB) which then crashes the whole server. I can’t find any
>>> directly related entry in the logs, however I see a lot PROPFIND from the
>>> same IP, just before it stops.
>>>
>>> The last log entry before the crash is always just some random operation,
>>> the next entry is
>>> Mar 02 09:34:16 sogod [1295]: version 2.2.16 (build @shiva.inverse
>>> 201502121302) — starting
>>>
>>> This happens roughly once per day, at seemingly random times. The only
>>> thing left to do, if this happens, is power-cycling the server.
>>>
>>> Any tips, how I can debug this further? Or has anybody experienced the
>>> same problem?
>>
>> Are you using ActiveSync? If so, what is the average number of clients
>> that connect to your server simultaneously?
>>
>> Do you have any slow queries (LDAP/SQL)? You can set SOGoDebugRequests =
>> YES to get some timings.
>>
>> How many sogod processes do you have? Can you share your sogo.conf?
>>
>>

Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416

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