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Re: [SOGo] SOGo and Outlook 2013


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  • From: Daniel Bareiro < >
  • To:
  • Subject: Re: [SOGo] SOGo and Outlook 2013
  • Date: Thu, 06 Aug 2015 21:45:45 -0300

On 06/08/15 14:31, Andreas Hainke wrote:

> Hi Daniel

Hi, Andreas.

> Is Android working properly in your case with ActiveSync? E-mail works
> fine for me but I can't see any calender, tasks or contacts. If I force
> the synchronization it takes ages to complete and I see no data at all.
> Which version of Android are you using? I'm using 5.1.1

I am experiencing the totally opposite case. That is I can synchronize
the address book, contacts and tasks. But I can not synchronize emails.
This happens to me both in Outlook 2013 and Android. I see all folders
(including the ones I've created) but these are empty. You're familiar
with this issue with email using ActiveSync?

The test was made by a friend of mine (because I do not use Android). As
I see in the logs, I think he uses Android/4.4.4-EAS-2.0. He said it
takes "thousand of years" to synchronize mail folders, but always looks
empty. Another person using Android/5.1.1-EAS-2.0 also told me that
could seamlessly synchronize the address book and contacts.

> While synching with Android a whole bunch of messages are logged like these:
> [...]
> Aug 05 11:24:24 sogod [1154]: 10.10.10.112 "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=test1%40piraten.lan&DeviceId=android1422999340364&DeviceType=Android
> HTTP/1.1" 200 1947/102 1.395 - - -60K
> Aug 05 11:24:26 sogod [1154]:
> <0x0x7f1e059c9ef0[SOGoActiveSyncDispatcher]> Change detected, we push
> the content.
> Aug 05 11:24:26 sogod [1154]: 10.10.10.112 "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=test1%40piraten.lan&DeviceId=android1422999340364&DeviceType=Android
> HTTP/1.1" 200 73/58 0.521 - - 0
> Aug 05 11:24:27 sogod [1154]: <0x0x7f1e059d2960[NGImap4Client]> Note: no
> key found for sorting, using 'DATE': (null)
> Aug 05 11:24:28 sogod [1154]:
> <0x0x7f1e060b4e30[SOGoActiveSyncDispatcher]> Change detected, we push
> the content.
> Aug 05 11:24:28 sogod [1154]: 10.10.10.112 "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=test1%40piraten.lan&DeviceId=android1422999340364&DeviceType=Android
> HTTP/1.1" 200 4018/97 1.289 - - 536K
> Aug 05 11:24:29 sogod [1154]:
> <0x0x7f1e05f6c5d0[SOGoActiveSyncDispatcher]> Change detected, we push
> the content.
> Aug 05 11:24:29 sogod [1154]: 10.10.10.112 "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=test1%40piraten.lan&DeviceId=android1422999340364&DeviceType=Android
> HTTP/1.1" 200 53/121 0.011 - - 0
> Aug 05 11:24:29 sogod [1154]:
> <0x0x7f1e0602e6e0[SOGoActiveSyncDispatcher]> Change detected, we push
> the content.
> Aug 05 11:24:29 sogod [1154]: 10.10.10.112 "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=test1%40piraten.lan&DeviceId=android1422999340364&DeviceType=Android
> HTTP/1.1" 200 298/65 0.079 - - 0
> [...]

In my logs don't see entries with "we push of content" or "no key found
for sorting":

root@s18513723:/var/log/apache2# grep push other_vhosts_access.log
root@s18513723:/var/log/apache2# grep push access.log
root@s18513723:/var/log/apache2# grep key access.log
root@s18513723:/var/log/apache2# grep key other_vhosts_access.log
root@s18513723:/var/log/apache2#

The rest are similar to yours entries, I think:

sogo.domain.com:443 190.0.177.185 - - [06/Aug/2015:18:41:03 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Sync&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 200 692 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 190.0.177.185 - - [06/Aug/2015:18:41:06 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Ping&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 200 666 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 190.0.177.185 - - [06/Aug/2015:18:41:56 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Sync&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 200 692 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 190.0.177.185 - - [06/Aug/2015:18:42:25 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Ping&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 502 926 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 186.19.252.3 - - [06/Aug/2015:19:01:57 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Ping&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 502 1597 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 186.19.252.3 - - [06/Aug/2015:19:07:43 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Ping&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 502 1597 "-" "Android/4.4.4-EAS-2.0"
sogo.domain.com:443 186.19.252.3 - - [06/Aug/2015:19:09:56 -0500] "POST
/Microsoft-Server-ActiveSync?Cmd=Ping&User=dbareiro&DeviceId=androidc700756609&DeviceType=Android
HTTP/1.1" 502 926 "-" "Android/4.4.4-EAS-2.0"

It caught my attention that from time to time I see some hits with HTTP
502 instead of HTTP 200. Have you seen that too in your case?


Best regards,
Daniel

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