General discussion on installation and configuration of SOGo

Text archives Help


Re: [SOGo] SOGo and Outlook 2013


Chronological Thread 
  • From: Daniel Bareiro < >
  • To:
  • Subject: Re: [SOGo] SOGo and Outlook 2013
  • Date: Sat, 08 Aug 2015 14:21:57 -0300

Hi Andreas.

I hope you get the message that I'm responding because I sent it
yesterday and it seems that has not yet been published.

On 07/08/15 10:10, Daniel Bareiro wrote:

>>> Is Android working properly in your case with ActiveSync? E-mail works
>>> fine for me but I can't see any calender, tasks or contacts. If I force
>>> the synchronization it takes ages to complete and I see no data at all.
>>> Which version of Android are you using? I'm using 5.1.1

>> I am experiencing the totally opposite case. That is I can synchronize
>> the address book, contacts and tasks. But I can not synchronize emails.
>> This happens to me both in Outlook 2013 and Android. I see all folders
>> (including the ones I've created) but these are empty. You're familiar
>> with this issue with email using ActiveSync?

> Investigating a little more about the issue, I found this [1] email of
> Ludovic when ActiveSync support was added on SOGo. I was doing some
> tests on the mail server using the imapCapability.pl [2] script and I
> found the following:
>
> -----------------------------------------------------------------------
> The server supports the following IMAP capabilities:
>
> IMAP4rev1 IMAP4 AUTH=LOGIN AUTH=CRAM-MD5 IDLE CHILDREN UIDPLUS
> -----------------------------------------------------------------------
>
> I do not see listed here the SORT and QRESYNC capabilities although I'm
> not sure if it's because they are not enabled on the mail server
> (MailEnable) or simply because they are not supported.
>
> It would be interesting to know if the behavior mentioned (folders
> displayed but these are empty) may be due to the missing capabilities here.

To verify if the problem of ActiveSync to synchronizing emails has to do
with the capabilities of MailEnable IMAP server, I made a test setting
another instance of SOGo pointing to a Cyrus IMAP server (which has
enabled these capabilities).

Here again I see empty folders in Outlook 2013. However the difference
is that I see in the SOGo log other entries not previously seen with
MailEnable server:

Aug 08 13:07:17 sogod [12785]: 10.1.0.33 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync HTTP/1.1" 200 0/0 0.011 - - 0
Aug 08 13:07:27 sogod [12785]: 10.1.0.33 "OPTIONS
/SOGo/Microsoft-Server-ActiveSync HTTP/1.1" 200 0/0 0.003 - - 0
Aug 08 13:07:31 sogod [12785]: 10.1.0.33 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=dbareiro&DeviceId=388D10A98E8E47BFAC6B12D34016740E&DeviceType=WindowsOutlook15
HTTP/1.1" 200 1254/13 4.266 - - 260K
Aug 08 13:07:34 sogod [12785]:
0x0x7f3496f92f50[SOGoActiveSyncDispatcher] Change detected, we push the
content.
Aug 08 13:07:34 sogod [12785]: 10.1.0.33 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=dbareiro&DeviceId=388D10A98E8E47BFAC6B12D34016740E&DeviceType=WindowsOutlook15
HTTP/1.1" 200 831/887 2.657 - - 2M
Aug 08 13:07:35 sogod [12785]: 0x0x7f3497225ed0[NGImap4Client] Note: no
key found for sorting, using 'DATE': (null)
Aug 08 13:07:38 sogod [12785]: 0x0x7f3497225ed0[NGImap4Client] Note: no
key found for sorting, using 'DATE': (null)
Aug 08 13:07:39 sogod [12789]:
0x0x7f3497006b00[SOGoActiveSyncDispatcher] Sleeping 10 seconds while
detecting changes...
Aug 08 13:07:39 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:39 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:40 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: US-ASCII.
Aug 08 13:07:41 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: US-ASCII.
Aug 08 13:07:41 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:41 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:41 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:41 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:42 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: US-ASCII.
Aug 08 13:07:42 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:42 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:43 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:43 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.
Aug 08 13:07:43 sogod [12785]: 0x0x7f3493331bc0[NSString] Got invalid
multibyte sequence. ToEncode: UTF-16LE FromEncode: UTF-8.

(...)

2015-08-08 13:08:38.710 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:38.758 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:38.834 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:38.879 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:38.951 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:38.991 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:39.062 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:39.102 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:39.157 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:39.199 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:44.700 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:44.747 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:45.026 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:45.072 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'
2015-08-08 13:08:45.142 sogod[12785] MimeType 'text/*' does not support
a parameter named 'x-action' with value 'pgp-signed'

I get the feeling that at least now SOGo sees the emails but for some
reason related with its contents, SOGo can not display these.

By the way, I've copied the "Note: no key found for sorting" and "Change
detected, we push the content" messages that now I am also getting (and
you showed me when synchronizing your Android). Even so the
synchronization of calendar and address book runs smoothly.

Update:

For some reason it seems that is now working without having made any
changes to the settings on the previous situation. In fact I tried
sending an email from the ActiveSync account and I had no problem with that.

What is somewhat annoying is to see on the email server log that every 8
seconds there is an access to all the IMAP folders. There will be some
way to change this behavior from Outlook?

Thanks.

Best regards,
Daniel


Attachment: signature.asc
Description: OpenPGP digital signature




Archive powered by MHonArc 2.6.18.

Top of page