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Re[2]: [SOGo] SOGo 3.0.2 weird delay


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  • From: " " < >
  • To: "Christian Mack" < >
  • Subject: Re[2]: [SOGo] SOGo 3.0.2 weird delay
  • Date: Fri, 01 Apr 2016 17:11:26 +0000
  • Dmarc-filter: OpenDMARC Filter v1.2.0 mail.inverse.ca 025F7D03D59

Just a quick update. Found the cause of the issue...

I had configured Dovecot to use the dict service and that wasn't starting properly. Dovecot would wait exactly 30 seconds before timing out...

Error: read(/var/run/dovecot/dict) failed: Timeout after 30 seconds

Figured this out after running an strace on the sogod process that was handling my call...


On Fri, Apr 1, 2016 at 09:22 AM, Christian Mack < > wrote:
Hello

Am 01.04.2016 um 12:36 schrieb :
I'm using SOGo 3.0.2 and I have been chasing the weirdest delay for the past 2 days. Something, somewhere takes 30 seconds to execute ( or time-out! ) and it delays the login by exactly that amount.
User experience upon trying to login is:
1. Press 'Connect' button on the login page
2. White screen comes up with the username in the URL / Mail/view/Inbox/etc
3. It hangs there for 30 seconds
4. Inbox finally shows
It's repeatable every time, the only thing I can tie to this wait in the logs is this:
Apr 01 06:30:14 sogod [1737]: |SOGo| starting method 'GET' on uri '/SOGo/so/ /Mail/0/view'
Apr 01 06:30:14 sogod [1737]: |SOGo| traverse(acquire): => Mail => 0 => view
Apr 01 06:30:14 sogod [1737]: |SOGo|   do traverse name: ' '
Apr 01 06:30:14 sogod [1737]: |SOGo|   do traverse name: 'Mail'
Apr 01 06:30:14 sogod [1737]: |SOGo|   do traverse name: '0'
Apr 01 06:30:14 sogod [1737]: |SOGo|   do traverse name: 'view'
Apr 01 06:30:15 sogod [1737]: |SOGo| set clientObject:

Apr 01 06:30:45 sogod [1737]: |SOGo| request took 30.765446 seconds to execute
During these 30 seconds we don't detect any IMAP traffic or anything else. What could cause this ?


Is your memcached running?

Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416



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