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[SOGo] Some users Can't login since upgrade toV3


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  • From: "Carles Christophe" ( ) < >
  • To:
  • Subject: [SOGo] Some users Can't login since upgrade toV3
  • Date: Mon, 4 Apr 2016 10:56:56 +0200
  • Dmarc-filter: OpenDMARC Filter v1.2.0 mail.inverse.ca 9C347B91783

Hello,

I have problems with one user who can't login on sogo since upgrade to V3 : upgrade from 2.3.8 to 3.02

I make test on another VM (centos 6 with data base mysql connect to another mail server (postfix and cirus-imap) with authentification ldap.
I have enable log to view what's happened.

After login, the page still white.

Here log during logging :


Apr 04 10:46:34 sogod [3116]: |SOGo| starting method 'POST' on uri '/SOGo/connect'
Apr 04 10:46:34 sogod [3116]: |SOGo| traverse(acquire): SOGo => connect
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'SOGo'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'connect'
Apr 04 10:46:34 sogod [3116]: |SOGo| set clientObject: <SOGo[0x0x7f7652323058]: name=SOGo>
Apr 04 10:46:34 sogod [3116]: <0x0x7f7652721aa8[NGLdapConnection]> Using ldap_init (deprecated) for LDAP host:port ldap.ibcg.biotoul.fr:389
Apr 04 10:46:34 sogod [3116]: SOGoRootPage successful login from '192.168.11.195' for user 'odonohue' - expire = -1 grace = -1
2016-04-04 10:46:34.299 sogod[3116] MySQL4 connection established 0x0x7f76528b8710
2016-04-04 10:46:34.299 sogod[3116] MySQL4 channel 0x0x7f765264b0b8 opened (connection=0x0x7f76528b8710,sogo)
2016-04-04 10:46:34.300 sogod[3116] MySQL4 connection established 0x0x7f765207fb40
2016-04-04 10:46:34.300 sogod[3116] MySQL4 channel 0x0x7f7652802b78 opened (connection=0x0x7f765207fb40,sogo)
2016-04-04 10:46:34.300 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: BEGIN;
2016-04-04 10:46:34.300 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has no results.
2016-04-04 10:46:34.300 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: SELECT t1.c_creationdate, t1.c_id, t1.c_lastseen, t1.c_value FROM sogo_sessions_folder t1 WHERE t1.c_id='sufNgCamAlE8bQbVoKkKZw==';
2016-04-04 10:46:34.306 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has results, entering fetch-mode.
2016-04-04 10:46:34.306 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: ROLLBACK;
2016-04-04 10:46:34.306 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has no results.
2016-04-04 10:46:34.307 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: BEGIN;
2016-04-04 10:46:34.307 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has no results.
2016-04-04 10:46:34.307 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: INSERT INTO sogo_sessions_folder (c_value, c_lastseen, c_creationdate, c_id) VALUES ('twSbKoZAT3jFG2gijXEMKyYK7yxQof85vLWmOp30mmuzJkQncot2XGlY5o/wIZi6Cfojw0mELnmYGk5FrVnieSYTZVAeP7hgwrKHHu0sm4BDOiHCt+zqo/5tiXgIuG6V1GGINvZBR4bGM7RMMFiRxGVX8gKjN1foKbxJI0s8Lp54M5YO6HkT0l+G71mwEIJ7x6Y4TjOANELe4lXp2k3KPg==', 1459759594, 1459759594, 'sufNgCamAlE8bQbVoKkKZw==');
2016-04-04 10:46:34.307 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has no results.
2016-04-04 10:46:34.308 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: COMMIT;
2016-04-04 10:46:34.308 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has no results.
Apr 04 10:46:34 sogod [3116]: <0x0x7f76526f1a38[NGLdapConnection]> Using ldap_init (deprecated) for LDAP host:port ldap.ibcg.biotoul.fr:389
2016-04-04 10:46:34.310 sogod[3116] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=peoples,dc=ibcg,dc=biotoul,dc=fr' filter '(|(uid=odonohue)(mail=odonohue))' for attrs '*'
Apr 04 10:46:34 sogod [3116]: <0x0x7f7652889768[NGLdapConnection]> Using ldap_init (deprecated) for LDAP host:port ldap.ibcg.biotoul.fr:389
2016-04-04 10:46:34.316 sogod[3116] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=peoples,dc=ibcg,dc=biotoul,dc=fr' filter '(|(uid=Odonohue)(mail=Odonohue))' for attrs '*'
2016-04-04 10:46:34.318 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: SELECT c_settings FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.319 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: |SOGo| request took 0.028353 seconds to execute
Apr 04 10:46:34 sogod [3116]: 192.168.11.195 "POST /SOGo/connect HTTP/1.1" 200 27/69 0.031 - - 0
Apr 04 10:46:34 sogod [3116]: |SOGo| starting method 'GET' on uri '/SOGo//odonohue'
Apr 04 10:46:34 sogod [3116]: |SOGo| traverse(acquire): SOGo => odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'SOGo'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'odonohue'
Apr 04 10:46:34 sogod [3116]: |SOGo| set clientObject: <0x5280DD38[SOGoUserFolder]: name=Odonohue container=0x52323058/(null)>
Apr 04 10:46:34 sogod [3116]: |SOGo| request took 0.003315 seconds to execute
Apr 04 10:46:34 sogod [3116]: 192.168.11.195 "GET /SOGo//odonohue HTTP/1.1" 302 0/0 0.005 - - 0
Apr 04 10:46:34 sogod [3116]: |SOGo| starting method 'GET' on uri '/SOGo//odonohue/view'
Apr 04 10:46:34 sogod [3116]: |SOGo| traverse(acquire): SOGo => odonohue => view
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'SOGo'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'odonohue'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'view'
2016-04-04 10:46:34.364 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: SELECT c_defaults FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.365 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: |SOGo| set clientObject: <0x5228B018[SOGoUserFolder]: name=Odonohue container=0x52323058/(null)>
Apr 04 10:46:34 sogod [3116]: |SOGo| constructed root-url: /SOGo/
Apr 04 10:46:34 sogod [3116]: |SOGo| setting root-url in context: /SOGo/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/
Apr 04 10:46:34 sogod [3116]: <0x5228B018[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo//odonohue/view
own: /SOGo/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| request took 0.004907 seconds to execute
Apr 04 10:46:34 sogod [3116]: 192.168.11.195 "GET /SOGo//odonohue/view HTTP/1.1" 302 0/0 0.006 - - 0
Apr 04 10:46:34 sogod [3116]: |SOGo| starting method 'GET' on uri '/SOGo/so/Odonohue/Mail'
Apr 04 10:46:34 sogod [3116]: |SOGo| traverse(acquire): Odonohue => Mail
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'Odonohue'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'Mail'
Apr 04 10:46:34 sogod [3116]: |SOGo| set clientObject: <0x52760158[SOGoMailAccounts]: name=Mail container=0x5288AB98/Odonohue>
Apr 04 10:46:34 sogod [3116]: |SOGo| request took 0.003391 seconds to execute
Apr 04 10:46:34 sogod [3116]: 192.168.11.195 "GET /SOGo/so/Odonohue/Mail HTTP/1.1" 302 0/0 0.005 - - 0
Apr 04 10:46:34 sogod [3116]: |SOGo| starting method 'GET' on uri '/SOGo/so/Odonohue/Mail/view'
Apr 04 10:46:34 sogod [3116]: |SOGo| traverse(acquire): Odonohue => Mail => view
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'Odonohue'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'Mail'
Apr 04 10:46:34 sogod [3116]: |SOGo| do traverse name: 'view'
2016-04-04 10:46:34.397 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: SELECT c_defaults FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.397 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: |SOGo| set clientObject: <0x5272BDF8[SOGoMailAccounts]: name=Mail container=0x5262C9D8/Odonohue>
2016-04-04 10:46:34.399 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: SELECT c_defaults FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.400 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: <0x0x7f76527f8ab8[NGLdapConnection]> Using ldap_init (deprecated) for LDAP host:port ldap.ibcg.biotoul.fr:389
2016-04-04 10:46:34.403 sogod[3116] -[NGLdapConnection _searchAtBaseDN:qualifier:attributes:scope:]: search at base 'ou=peoples,dc=ibcg,dc=biotoul,dc=fr' filter '(|(uid=Odonohue)(mail=Odonohue))' for attrs '*'
2016-04-04 10:46:34.406 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> SQL: SELECT c_settings FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.406 sogod[3116] <MySQL4Channel[0x0x7f7652802b78] connection=0x0x7f765207fb40> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: |SOGo| constructed root-url: /SOGo/
Apr 04 10:46:34 sogod [3116]: |SOGo| setting root-url in context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: <0x5272BDF8[SOGoMailAccounts]:Mail> baseURL: name=Mail (container=SOGoUserFolder)
container: /SOGo/so/Odonohue/
own: /SOGo/so/Odonohue/Mail
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
2016-04-04 10:46:34.424 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> SQL: SELECT c_settings FROM sogo_user_profile WHERE c_uid = 'Odonohue';
2016-04-04 10:46:34.425 sogod[3116] <MySQL4Channel[0x0x7f765264b0b8] connection=0x0x7f76528b8710> query has results, entering fetch-mode.
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| using root-url from context: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: |SOGo| ROOT baseURL(no container, name=(null)):
own: /SOGo/so/
Apr 04 10:46:34 sogod [3116]: <0x5262C9D8[SOGoUserFolder]:Odonohue> baseURL: name=Odonohue (container=SOGo)
container: /SOGo -- http://canigou3.ibcg.biotoul.fr/SOGo/so/Odonohue/Mail/view
own: /SOGo/so/Odonohue
Apr 04 10:46:34 sogod [3116]: |SOGo| request took 0.069457 seconds to execute
Apr 04 10:46:34 sogod [3116]: 192.168.11.195 "GET /SOGo/so/Odonohue/Mail/view HTTP/1.1" 200 68961/0 0.071 - - 0

Can someone help me ?

Thanks

--
Christophe Carles
CNRS - CBI
Service Informatique
Bât. IBCG
118, route de Narbonne
31062 Toulouse Cedex9

Tél : 05.61.33.59.60
Fax : 05.61.33.58.86




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