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Re: [SOGo] vacation message goes to spam


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  • From: "Chris Coleman" ( ) < >
  • To:
  • Subject: Re: [SOGo] vacation message goes to spam
  • Date: Tue, 26 Jul 2016 16:57:09 -0400
  • Dmarc-filter: OpenDMARC Filter v1.2.0 mail.inverse.ca 37CAB11AAEEB

Fernando,

To help your Vacation message to be delivered into the user's Inbox, you should add the following to your domain's DNS: 1) an SPF record, 2) DKIM records, and 3) a Reverse-PTR record.

SOGo should also add "Precedence: Bulk" to the message header for Notification messages, so that Gmail will not sort the message into "Junk".

Reference: RFC3834, https://tools.ietf.org/search/rfc3834



On 7/26/2016 3:46 PM, Fernando Salas [Novanet] (fsalas@novanet.network) wrote:

Dear Friends,

 

After enabling the vacation message on the webmail and testing it, I receive on Gmail the auto response on the "spam folder".

This is the header of the auto response that I get in Gmail:

 

Delivered-To:

Received: by 10.103.122.141 with SMTP id v135csp893887vsc;

        Wed, 13 Jul 2016 04:17:28 -0700 (PDT)

X-Received: by 10.66.117.105 with SMTP id kd9mr12589484pab.40.1468408648637;

        Wed, 13 Jul 2016 04:17:28 -0700 (PDT)

Return-Path: <>

Received: from my.sogo.server (my.sogo.server. [A.B.C.D])

        by mx.google.com with ESMTPS id o6si4948924pac.39.2016.07.13.04.17.28

        for < >

        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

        Wed, 13 Jul 2016 04:17:28 -0700 (PDT)

 

As you can see the variable "Return-Path" is empty and I think this is the reason why Gmail send it to spam folder.

 

This is the header of a mail that goes normally to the "Inbox Folder" in Gmail:

 

Delivered-To:

Received: by 10.103.122.130 with SMTP id v124csp1814641vsc;

        Tue, 26 Jul 2016 12:27:20 -0700 (PDT)

X-Received: by 10.66.138.74 with SMTP id qo10mr42243733pab.135.1469561240400;

        Tue, 26 Jul 2016 12:27:20 -0700 (PDT)

Return-Path: <user@sogo.server>

Received: from my.sogo.server (my.sogo.server. [A.B.C.D])

        by mx.google.com with ESMTPS id x184si1983910pfb.210.2016.07.26.12.27.19

        for < >

        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);

        Tue, 26 Jul 2016 12:27:20 -0700 (PDT)

 

I’m running SOgo 3.1.3 and iRedMail 0.9.4 with MySQL

 

Any idea about this issue?

 

Kind regards,

 

Fernando Salas

--

https://inverse.ca/sogo/lists
-- 
Chris Coleman
Espace LLC
860-576-9526



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