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AW: [SOGo] ActiveSync missing messages

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  • From: "\"Thomas Fuehrer\"" ( ) < >
  • To: < >
  • Subject: AW: [SOGo] ActiveSync missing messages
  • Date: Sat, 29 Apr 2017 12:19:18 +0200
  • Dmarc-filter: OpenDMARC Filter v1.2.0 983F8F00BF2

Hi Alex!


Check with

sogo-tool -v manage-eas listfolders <user-id> <device-id>

whether the missing messages are known by the eas-cache.


You find the message id in the url when you open a message in webmail:

https://.../SOGo/so/.... /Mail/view#!/Mail/0/INBOX/32095


-> 32095





Von: [mailto: ] Im Auftrag von "Alexandre Zuotoski Neto"
Gesendet: Donnerstag, 27. April 2017 16:21
Betreff: [SOGo] ActiveSync missing messages



   We are using Oulook 2016, Android mobiles e some IPhones with Activesync. There is no error or so ever. But I’ve noticed that some messages are missing, and it happens in any email folder. If I check the messages in Webmail, they are there, but not in the clientes.

   Clients are configured to receive all messages.


Any tips?




Alex Zuotoski
Tecnologia da Informação
Fones: +5541-3641-4250 / Ramal 229
E-mails:   / 


CSM Calderaria



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