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Re: [SOGo] Issue with Sieve server connection


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  • From: "Christian Mack" ( ) < >
  • To:
  • Subject: Re: [SOGo] Issue with Sieve server connection
  • Date: Tue, 11 Jul 2017 11:50:23 +0200
  • Dmarc-filter: OpenDMARC Filter v1.2.0 mail.inverse.ca D4DB91165756

Am 09.07.2017 um 10:34 schrieb Andreas Oster
( ):
> Hi all,
>
> I am currently using SOGo version 3.2.10 and have received some
> complains from users that they are no longer able to create or edit mail
> filters from the SOGo Web GUI. SOGo and the mail server are installed on
> different machines. We use dovecot as our imap/s server with Pigeonhole
> (4190 TLS) for the sieve server part.
>
> We get some error messages in the sogo.log when a user tries to add/edit
> a filter:
>
> Jul 09 09:56:18 sogod [365]: <0x0x5559fd6dc350[SOGoCache]> Cache cleanup
> interval set every 300.000000 seconds
> Jul 09 09:56:18 sogod [365]: <0x0x5559fd6dc350[SOGoCache]> Using host(s)
> 'localhost' as server(s)
> Jul 09 09:56:19 sogod [365]: 10.2.129.60 "POST
> /SOGo/so/username/Mail/0/folderINBOX/expunge HTTP/1.1" 200 59/0 0.308 -
> - 3M
> Jul 09 09:56:19 sogod [365]: [WARN]
> <0x0x5559fd846090[SOGoWebDAVAclManager]> entry '{DAV:}write' already
> exists in DAV permissions table
> Jul 09 09:56:19 sogod [365]: [WARN]
> <0x0x5559fd846090[SOGoWebDAVAclManager]> entry '{DAV:}write-properties'
> already exists in DAV permissions table
> Jul 09 09:56:19 sogod [365]: [WARN]
> <0x0x5559fd846090[SOGoWebDAVAclManager]> entry '{DAV:}write-content'
> already exists in DAV permissions table
> Jul 09 09:56:19 sogod [365]: 10.2.129.60 "GET
> /SOGo/so/username/Calendar/alarmslist?browserTime=1499586985 HTTP/1.1"
> 200 145/0 0.009 - - 764K
> Jul 09 09:56:20 sogod [365]: 10.2.129.60 "GET
> /SOGo/so/username/Mail/0/view HTTP/1.1" 200 59692/0 0.532 - - 6M
> Jul 09 09:56:25 sogod [365]: [WARN] <0x0x7fe38c138cc0[WOxElemBuilder]>
> could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
> Jul 09 09:56:25 sogod [365]: 10.2.129.60 "GET
> /SOGo/so/username/editFilter?filter=7 HTTP/1.1" 200 1925/0 0.019 8047
> 76% -1620K
> Jul 09 09:56:30 sogod [365]: <0x0x5559fdafcce0[NGSieveClient]> TLS
> started successfully.
> Jul 09 09:56:30 sogod [365]: <0x0x5559fdaf98f0[SOGoSieveManager]>
> failure. Attempting with a renewed password (no authname supported)
> Jul 09 09:56:30 sogod [365]: <0x0x5559fdafcce0[NGSieveClient]> TLS
> started successfully.
> Jul 09 09:56:30 sogod [365]: <0x0x5559fdaf98f0[SOGoSieveManager]> Could
> not login 'username' on Sieve server: <0x0x5559fdafcce0[NGSieveClient]:
> socket=<NGActiveSSLSocket[0x0x5559fdb13450]: mode=rw address=(null)>>:
> {RawResponse = "{ok = 0; reason = \"Error in MANAGESIEVE command
> received by server.\"; }"; result = 0; }
> Jul 09 09:56:30 sogod [365]: 10.2.129.60 "POST
> /SOGo/so/username/Preferences/save HTTP/1.1" 503 46/10661 0.302 - - 1M
> Jul 09 09:59:25 sogod [365]: <0x0x5559fdbb2560[NGSieveClient]> TLS
> started successfully.
> Jul 09 09:59:25 sogod [365]: <0x0x5559fdba8ed0[SOGoSieveManager]>
> failure. Attempting with a renewed password (no authname supported)
> Jul 09 09:59:25 sogod [365]: <0x0x5559fdbb2560[NGSieveClient]> TLS
> started successfully.
> Jul 09 09:59:25 sogod [365]: <0x0x5559fdba8ed0[SOGoSieveManager]> Could
> not login 'username' on Sieve server: <0x0x5559fdbb2560[NGSieveClient]:
> socket=<NGActiveSSLSocket[0x0x5559fdbc6bc0]: mode=rw address=(null)>>:
> {RawResponse = "{ok = 0; reason = \"Error in MANAGESIEVE command
> received by server.\"; }"; result = 0; }
> Jul 09 09:59:25 sogod [365]: 10.2.129.60 "POST
> /SOGo/so/username/Preferences/save HTTP/1.1" 503 46/10509 0.275 - - 264K
> Jul 09 10:00:19 sogod [365]: 10.2.1.80 "REPORT
> /SOGo/dav/caladmin/Calendar/1F52-51E66500-19-4273B180/ HTTP/1.1" 207
> 125/188 0.113 - - 0
>
>
>
> I have tried to access the sieve server with the following command:
>
> gnutls-cli --starttls -p4190 mail.example.com
>
> and had no problem to connect/login to the server.
>
> Does someone have an idea what could be the issue and how to resolve it ?
>

Do you use a master user in order to connect from SOGo to managesieve?


Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416

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