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Re: [SOGo] sogo-ealarms-notify reminder e-mail notification not working

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  • From: "\"Philippe Eveleigh\"" ( ) < >
  • To:
  • Subject: Re: [SOGo] sogo-ealarms-notify reminder e-mail notification not working
  • Date: Wed, 30 Aug 2017 17:14:20 -0400
  • Dmarc-filter: OpenDMARC Filter v1.2.0 BD76FF8D64A
  • Importance: Normal

Thank you Christian for the suggestions, to recap:
.SOGoEnableEMailAlarms is enabled
.OCSEMailAlarmsFolderURL is configured
.Table for OCSEMailAlarmsFolderURL exist and entries can be found
.Cron job is enabled and entries can be found in the log

In regards to the SMTP services, no authentication is required for the
cron job: sogo-ealarms-notify, see below postfix configurations.

# Services202 - Gateway SMTP relay to Services210, no authentication required
smtpd_sasl_auth_enable = no
relayhost = [Services210] 

# Services210
# includes above Services202, no authentication required
mynetworks = [::1]/128, [::1]/128,

The Reminder 'Show an Alert' works. The problem is when I select reminder
'Send an E-mail'. I see no mail log entries in Services202. I do not know
how to make the cron job: sogo-ealarms-notify more verbose.

---------------------------- Original Message ----------------------------
Subject: Re: [SOGo] sogo-ealarms-notify reminder e-mail notification not
From: "Christian Mack"
< >
Date: Tue, August 29, 2017 7:59 am


> Am 22.08.2017 um 19:17 schrieb "Philippe Eveleigh"
> ( ):
>> I have been attempting to have my setup send email calendar
>> notifications
>> since I have converted my setup to use SOGo version 3 to no avail. The
>> calendar notifications works fine which makes me think that my server
>> email services functionality might be‚ defective?
>> My mail setup runs on two Centos 7 servers. The SOGo Version
>> version:3.2.8
>> front end and the‚ sogo-ealarms-notify cron jobs runs on the Gateway
>> server. The second server runs the postfix, cyrus, ldap & the DB
>> services.
>> Since the cron notification job run on the Gateway I have another
>> postfix
>> smtp service that relays the emails to the second server.
>> I have tested both servers by submitting emails and that works fine via
>> the command line. I have looked at the email log for email jobs that
>> would
>> have been launched by the sogo-ealarms-notify cron job and none can be
>> found?
> What have you set for SOGoEnableEMailAlarms and OCSEMailAlarmsFolderURL
> in /etc/sogo/sogo.conf ?
> Does that Table from OCSEMailAlarmsFolderURL exist in your database?
> Is the cronjob enabled in /etc/cron.d/sogo ?
> If you only send emails authenticated, did you specify "-p
> /etc/sogo/mailAlarms.creds" ?
> And does /etc/sogo/mailAlarms.creds contain valid credentials for
> sending emails?
> Kind regards,
> Christian Mack
> --
> Christian Mack
> Universität Konstanz
> Kommunikations-, Informations-, Medienzentrum (KIM)
> Abteilung Basisdienste
> 78457 Konstanz
> +49 7531 88-4416

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