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Re: [SOGo] email are deleted from trash after ~7days


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  • From: "Peter Schiffer" ( ) < >
  • To: Christian Mack < >
  • Subject: Re: [SOGo] email are deleted from trash after ~7days
  • Date: Fri, 01 Jun 2018 17:49:21 +0200
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Hello,

thanks for your reply. I don't think the deletion is done by cron,
because of these dovecot logs. For every deleted email from trash I can
see this line:

May 29 08:02:17 hostname dovecot: imap(some@mail)<7725><xxb6+VFtL+JT0CE
8>: Debug: imapsieve: mailbox Trash: FLAG event (changed flags:
\Deleted)

And at the end of the imap session, I see:

dovecot-mailcow_1 | May 23 12:46:39 hostname dovecot: imap(some@mail
box)<11088><AyDpP91sbKGsFgH4>: Logged out in=221 out=30927 deleted=473
expunged=473 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0
body_bytes=0

So the emails from trash are deleted by some client, but Thunderbird
and Evolution I've checked doesn't have any expunge or empty trash on
logout enabled. So there is active-sync by sogo and sogo webmail. In
some sogo web mail sessions I also see requests like this:

nginx-mailcow_1 | someip - - [23/May/2018:12:46:11 +0200] "POST
/SOGo/so/some@mailbox/Mail/0/folderINBOX/expunge HTTP/2.0" 200 58 "http
s://hostname/SOGo/so/some@mailbox/Mail/view" "Mozilla/5.0 (X11; Fedora;
Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0"
...
sogo-mailcow_1 | May 23 12:46:11 ccec35332334 sogod [43]: someip
"POST /SOGo/so/some@mailbox/Mail/0/folderINBOX/expunge HTTP/1.0" 200
58/0 0.291 - - 0

So it looks like sogo itself is responsible for deletion of at least
part of the missing emails, but so far I wasn't able to find the exact
reason :/

peter

On Fri, 2018-06-01 at 15:58 +0200, Christian Mack wrote:
> Hello
>
> You do not need the expire plugin.
> Do you have a cron job on your dovecot server?
> Something like:
> /usr/bin/doveadm expunge -A mailbox Trash savedbefore 7d
>
>
> Kind regards,
> Christian Mack
>
> Am 01.06.2018 um 13:05 schrieb Peter Schiffer (peter+sogo@pschiffer.e
> u):
> > Sure, but nothing:
> >
> > root@host:/# ls -lh /usr/local/etc/dovecot/
> > total 20K
> > -rw-r--r--. 1 root root 52 May 31 22:51 dovecot-master.passwd
> > -rw-r--r--. 1 root root 7.4K May 31 00:09 dovecot.conf
> > -rw-r--r--. 1 root root 28 May 23 00:35 extra.conf
> > -rw-r--r--. 1 root root 413 May 14 2017 sieve_after
> > drwxr-xr-x. 2 root root 215 Nov 16 2017 sql
> > root@host:/# grep -R expire /usr/local/etc/dovecot/
> > root@host:/#
> >
> > peter
> >
> > On Fri, 2018-06-01 at 09:32 +0300, devteam wrote:
> > > Can you run: grep -R expire /etc/dovecot/ ?
> > >
> > >
> > > On 05/31/2018 08:21 PM, Peter Schiffer
> > > ( )
> > > wrote:
> > > > Hi,
> > > >
> > > > thank you for your reply, but I don't have expire plugin
> > > > enabled in
> > > > dovecot. See attachment for output of doveconf -n.
> > > >
> > > > What else could be a reason here?
> > > >
> > > > Thanks,
> > > >
> > > > peter
> > > >
> > > > On Thu, 2018-05-31 at 17:36 +0300, devteam wrote:
> > > > > Hi,
> > > > >
> > > > > /etc/dovecot/dovecot.conf
> > > > >
> > > > > plugin: expire
> > > > >
> > > > > expire = Trash 7 Trash/*7 Junk 30
> > > > >
> > > > >
> > > > >
> > > > > On 05/31/2018 04:41 PM, Peter Schiffer (peter+sogo@pschiffer.
> > > > > eu)
> > > > > wrote:
> > > > > > Hi all,
> > > > > >
> > > > > > I've noticed recently, that when using sogo web ui, emails
> > > > > > from
> > > > > > trash
> > > > > > folder are automatically deleted after ~7 days. This wasn't
> > > > > > happening
> > > > > > before. I'm running sogo-4.0.0.20180528-1 from
> > > > > > SOGo/nightly/4/debian
> > > > > > repo. Version from before was 2 - 3 months older 4.0
> > > > > >
> > > > > > In the nginx and sogo logs I see:
> > > > > >
> > > > > > nginx-mailcow_1 | someip - - [23/May/2018:12:46:11
> > > > > > +0200]
> > > > > > "POST
> > > > > > /SOGo/so/some@mailbox/Mail/0/folderINBOX/expunge HTTP/2.0"
> > > > > > 200
> > > > > > 58
> > > > > > "http
> > > > > > s://hostname/SOGo/so/some@mailbox/Mail/view" "Mozilla/5.0
> > > > > > (X11;
> > > > > > Fedora;
> > > > > > Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0"
> > > > > > ...
> > > > > > sogo-mailcow_1 | May 23 12:46:11 ccec35332334 sogod
> > > > > > [43]:
> > > > > > someip
> > > > > > "POST /SOGo/so/some@mailbox/Mail/0/folderINBOX/expunge
> > > > > > HTTP/1.0"
> > > > > > 200
> > > > > > 58/0 0.291 - - 0
> > > > > >
> > > > > >
> > > > > > And then in the dovecot logs:
> > > > > >
> > > > > > May 29 08:02:17 hostname dovecot: imap(some@mail)<7725><xxb
> > > > > > 6+VF
> > > > > > tL+J
> > > > > > T0CE
> > > > > > 8>: Debug: imapsieve: mailbox Trash: FLAG event (changed
> > > > > > flags:
> > > > > > \Deleted)
> > > > > > ...
> > > > > > dovecot-mailcow_1 | May 23 12:46:39 hostname dovecot:
> > > > > > imap(some@
> > > > > > mail
> > > > > > box)<11088><AyDpP91sbKGsFgH4>: Logged out in=221 out=30927
> > > > > > deleted=473
> > > > > > expunged=473 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0
> > > > > > body_bytes=0
> > > > > >
> > > > > >
> > > > > > I need to turn this off :-) I don't want to delete anything
> > > > > > automatically, but I wasn't able to find anything related
> > > > > > in
> > > > > > documentation.
> > > > > >
> > > > > > Also I suspect, that clients connected via active-sync are
> > > > > > also
> > > > > > doing
> > > > > > this, without specific email client configured to do so.
> > > > > > I've
> > > > > > verified
> > > > > > that the final email clients (Thunderbird, Evolution, Email
> > > > > > on
> > > > > > Android)
> > > > > > don't have such options enabled (auto empty trash, expunge
> > > > > > on
> > > > > > logout,
> > > > > > etc).
> > > > > >
> > > > > > Sogo configuration can be found here:
> > > > > > https://github.com/pschiffe/mailcow-dockerized/tree/master/
> > > > > > data
> > > > > > /con
> > > > > > f/sogo
> > > > > >
> > > > > > Thanks in advance,
> > > > > >
> > > > > > peter
>
>



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