General discussion on installation and configuration of SOGo

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Re: [SOGo] Lost administration account

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  • From: "Paul Zillmann" ( ) < >
  • To:
  • Subject: Re: [SOGo] Lost administration account
  • Date: Fri, 24 Aug 2018 16:45:58 +0200
  • Dmarc-filter: OpenDMARC Filter v1.2.0 8C50E1DE516C

Again, as mentioned above: find out what user-backend SOGo is using on your setup.
There are multiple possibilities here:
- Database auth (MySQL, Postgres)

Check out your /etc/sogo/sogo.conf file - there is an object "SOGoUserSources"
There are the information where your user data is stored.

- Paul

Am 24.08.2018 um 15:18 schrieb Andrew Gilfrid Day ( ):

Thanks for that Christian.

I added myself to the superuser list in sogo.conf and indeed I can access the administration tab but all that offers me is the ability to add users to other users calendars and address books. :-(

What I'm trying to do is change the password for several sogo users.  How do I go about that?

I do have root access.

Many thanks.

Best regards
Andrew Gilfrid Day

Calle Cruz de San Antonio 30
38600 Granadilla de Abona

Tlf: +34 922 771 355

On 24/08/2018 14:14, Christian Mack ( ) wrote:

That means you do not have any super user defined.
Therefore there is no user, which can use the administration tab in the
sogo web frontend.

Your sogo user is usually a local account on that machine.
Check /etc/passwd and /etc/shadow.
If you have root access, then you can change the password for local user
sogo with:
passwd sogo

If you have sudo privileges, instead use:
sudo passwd sogo

Kind regards,
Christian Mack

Am 24.08.2018 um 13:12 schrieb Andrew Gilfrid Day (
Hi Paul,

Thanks for your reply.

That line is commented out :-(  What does that mean then?

Best regards
Andrew Gilfrid Day

On 24/08/2018 11:48, Paul Zillmann (
 ) wrote:
Hello Andrew,

take a look at your /etc/sogo/sogo.conf there should be a parameter 

Am 24.08.2018 um 10:28 schrieb Andrew Gilfrid Day (
Due to the death of my partner I have no record of usernames/password for our 
sogo installation.

I believe that if I can change the password of the administration account 
then I should be able to administer the installation myself.

Having used slapcat to look at all the LDAP entries, I can see that there is 
no uid:sogo, so how can I identify the sogo admin account?

And when I have done that, how do I change it's password.

That depends on your user backend. When sogo pulls the users from LDAP - that 
LDAP server would be the place to change passphrases.
All help gratefully received.


Best regards
Andrew Gilfrid Day


- Paul


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