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[SOGo] SQL server has gone away

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  • From: "\"Andreas Blaha\"" ( ) < >
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  • Subject: [SOGo] SQL server has gone away
  • Date: Fri, 10 May 2019 09:54:34 +0200
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Hi all,
can anyone help with the below error message? It occurs for two users only on two specific PCs only, using active sync with Outlook 2016/2019, all others work fine, also with the stated versions of Outlook, the same mailboxes "activesync" very well on other devices with Outlook or on IOS too ...

May 09 22:10:53 sogod [28048]: [ERROR] <0x5570f62709d0[SOGoCacheGCSObject]:E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14e0000c50df049> could not insert/update record for record '/E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14e0000c50df049' in sogo_cache_folder_xxxxxxxxxxxxxxxxxxxx: <MySQL4Exception: 0x5570f7567790> NAME:ExecutionFailed REASON:MySQL server has gone away

We have deleted and recreated the profiles already, no success.

many thanks for any hint!

best regards


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no è vero, quindi è ben inventato!

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