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[SOGo] SQL server has gone away


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  • From: "\"Andreas Blaha\"" ( ) < >
  • To:
  • Subject: [SOGo] SQL server has gone away
  • Date: Fri, 10 May 2019 09:54:34 +0200
  • Dmarc-filter: OpenDMARC Filter v1.2.0 mail.inverse.ca 2B2371DE504E

Hi all,
can anyone help with the below error message? It occurs for two users only on two specific PCs only, using active sync with Outlook 2016/2019, all others work fine, also with the stated versions of Outlook, the same mailboxes "activesync" very well on other devices with Outlook or on IOS too ...

May 09 22:10:53 sogod [28048]: [ERROR] <0x5570f62709d0[SOGoCacheGCSObject]:E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14e0000c50df049> could not insert/update record for record '/E7404CC35D70434C84B15A1F9DCDE57D+folder4a82be19cf0c615af14e0000c50df049' in sogo_cache_folder_xxxxxxxxxxxxxxxxxxxx: <MySQL4Exception: 0x5570f7567790> NAME:ExecutionFailed REASON:MySQL server has gone away

We have deleted and recreated the profiles already, no success.

many thanks for any hint!

best regards

Andy
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no è vero, quindi è ben inventato!

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